Charging cord stopped working and I emailed customer service and the very promptly got back to me and sent me a new cord. Very satisfied with the baby's brew and the A+ customer service! Thank you so much!
Was happy to have my charging issue resolved with a new cord.
My charger stopped working and customer service sent me a replacement very quickly !
Baby Brew was great enough to provide a replace cord. Great product abs great customer service.
We’ve had some issues with the charging cords but the customer service is amazing and the individuals who helped us get replacements were so helpful and sweet!
The Baby Brew bottle warmer is a game changer! We take it everywhere and very convenient on the go. I love how it looks and how it gets the job done with no mess at all.
The cord that came with it during our purchase somehow stopped working and as soon as I contacted Baby Brew team via chat, I instantly got a response and a solution. The awesome customer service and support sent me the cord at no cost and received in a couple days.
What makes me happy as a mom is the compact, clean design, functional and easy to use baby gadget which can last its charge for a reasonable time. And it's always a bonus to have the best customer service and support who will always stand by their products. A must have!!!
The team at Baby’s Brew was so hopeful when my warmer wasn’t charging…. Turns out I was using the wrong cord! They sent me a replacement right away! Thank you!
I had an issue where my warmer was not charging and reached out to Baby Brew's customer support staff and they were more than accommodating. They shipped me a new charger in timely matter and free of charge. My issue was solved within a matter of days and it was painless!
The charging cord went bad after only a few months of using the baby’s brew. I contacted the company and explained what was wrong and within a couple days they shipped a new cord to me. Excellent customer service!
received a new cord
My Baby's Brew stopped charging. After emailing customer support, they emailed me back and diagnosed my problem within 2 minutes. They had a new cord shipped for free within 11 minutes. Great help and great support!
We love our portable warmer…. We traveled with it to Europe and it was a life saver! My cord stopped working and I reached out to Baby Brew and they sent me a replacement cord right away. Pleased with this product and customer service. P.S. could never figure out really how to use the formula dispenser, but that’s probably just me…
Bottle warmer had some issues with the charge cord. Customer service immediately replaced the charge cord under the warranty, and we are back using the baby brew bottle warmer daily! Great product and great customer service!
Friendly and quick customer service!
We purchased our Baby’s Brew about a year ago and it was such a lifesaver when it came to bottle feeds on the go! I recently wanted to start using it again since I’m trying to wean off my one year old and couldn’t find the charging cord. I reached out to customer service and they sent me a replacement super quickly! Great customer service!
We have loved our baby’s brew!!! It’s a lifesaver for parents who are on the move all the time. It’s user friendly and compact. Our charger quit working for some reason and baby’s brew support sent us a new one and we had it in no time. I recommend
First off this thing is a game changer. We get so many questions when we are out in public like what is that thing and when I say it’s a portable bottle warmer the amazement from people we get and then the follow up question like where do I get one lol. It’s easy, it’s safe, and the brew team is at your disposal for help, questions, and concerns. You won’t be disappointed with this trust me. Get it!!
I love love this product. I learned the second time around, all things essential for the baby need to be available on the go. A bottle warmer is no exception. This product has saved me on shopping trips, vacation, doctor visits and the list goes on. My baby proved to be very particular about the temperature of her bottles so much so she wouldn’t take unless it was just like mom. I would recommend this to all parents as a must have in their diaper bags.
It works, that's all that matters
Amazing product and even better customer service!
We appreciated the support when our baby brew started to have trouble charging. The baby brew crew helped us identify the issue and sent us a new cord quickly! Fixing our problem and putting our baby brew back in service.
My baby brew stopped working/charging after a year and when I reached out the customer support was super awesome and helped troubleshoot the potential problems. Rather than just telling me to buy a new one, they thought it may be due to the charging cord shorting out and sent me a new cord free! It ended up working! So happy to have the baby brew back up and working!
Great experience. Amazing service!!!
My charger for baby’s brew was broken and not charging anymore. So I called them, and they responded to me and provided help and they delivered new cord. I received it in 3 days which is great and fast.
Thank you so much!!!
Baby’s Brew on the GO! At the Palace Hotel in San Francisco for Mother’s Day!
I have loved my warmer all along but had problems charging. I reached out to The team and they responded quickly and sent me a new cord within days and it fixed the problem!
We have enjoyed the quick convenience of the Baby Brew bottle warmer. It's very convenient to have a portable on the go warmer when packing up baby's stuff, which makes things easier as well for first-time parents. We ran into issues with it less than a year of purchase where it would continuously turn off. We finally reached out to their customer service and based on what was happening they've determined it might be a faulty charging cord. Once it arrived it started working again without any issues.
Excellent customer service you guys have!! I love that you guys reply on my message so fast and solve my problem. Thank you all so much. The baby brew bottle is life saver, we can go everywhere with it.
Love our Baby Brew - used it for our first child who wouldn’t take her bottle unless it was perfectly temped. Currently using it for our second child as well. Travels well, etc. Had an issue with the charging cord and the Baby Brew Team was super helpful and promptly replaced. Highly recommend.
Customer Care was AWESOME. I’ve never had a support team for a product respond to me and assist me with my questions as this team has. Excellent service and products!
Quick delivery of the charging cord!
After a few short months, our Baby's Brew became more and more difficult to connect and charge. After speaking with outstanding customer service, we decided to start with trouble shooting the cord before moving on to the charging port. Bingo! We are strong and charging easily again! Thanks, Baby's Brew!
My power cord stopped charging my warmer and I was immediately sent a new charging cord, free of charge. Thank you!
The customer service is great. The lady who assisted me was very sweet and responded all my questions with rapidly.
The service we dealt with was Very helpful and great customer service! Fast replacement for our twin girls! Helped us a ton!
this fixed our issues.
We use it everyday!!!!
I’ve had a babies brew for almost 9 months now and I absolutely love it! I’ve had to replace the cord twice now, but it’s worth it. Customer service is always excellent. I’ve had a few minor issues in the past and would reach out, and they always walked me through every step of the way to help me problem solve. This has been a huge lifesaver for my baby. I recommend it to everyone who has a baby now. Thank you!!
My first cord stopped working. Baby’s brew has amazing customer service, they sent me a new cord with no issues. Really appreciate it!
Kathrine Kay L.
I had a problem with my baby Brew not working and reached out to the customer service! The person answered all my concern and sent me a new chord for it might be the cause of the problem and voila it was!! And glad my baby Brew is now working!!
I love our baby’s brew!! I misplaced the charging cord so I reached out and got a response right away!! I got it in the mail in less than a week (only $7 for a new one)!! Love this company!
Great experience with sales person .. it got here quickly and solved the problem
Love my portable charger! I did have a shortage in my charger cord. I reached out to baby brew and they got back to me asap and resolved the issue and had a new cord out to me right away. Super pleased with my experience!
Love our Baby’s Brew! Very impressed with Customer Service…when our charging cord malfunctioned, they quickly sent us a new one!
I was so worried that our baby brew had stopped taking a charge but we just needed a new cord! Best customer service — they sent us one free of charge
We do not go anywhere without our Baby’s Brew! By far our most used item and it makes the best baby shower gift. Couldn’t ask for better customer service too.
Lost our charging cord and customer service was amazing in helping us order a replacement! Love this product!!!!
I love all baby’s brew products!
My charging cord had stopped working and they made it very simple for me to get a new one, so we could continue to use our baby’s brew.
The Baby's Brew has been a great tool for us. It works fast and efficiently and we are very dependent on it and only wish we had it from day 1 of our little girls life instead of week 5 when we ordered!!! We did have an issue with it not charging and they promptly sent us a replacement and had us return the original.
After having baby’s brew for almost 6 months with being my main and only bottle warmer the charging cord started to go out on me. I messaged the company on Instagram, they responded with in minuets and sent out a new cord the same day! Now my baby’s brew is back to charging full and fast!
I ordered the warmer mainly for traveling purposes and it has worked out rather than going around and having to ask for warm water for my baby’s milk. There was a slight issue with the charging cord but they were very helpful and quick to resolve that issue. Overall I am glad that this portable exists.
Great customer service
I love my warmer! The best purchase I ever made. The customer service is also very helpful. Super sweet and good business. I take my baby’s brew everywhere. I definitely recommend for you or for a gift!!
Our cord wasn’t working but they sent us a new cord and sense weave gotten it charged we use it daily! Very easy, convenient , and fast!!
I contacted the service department and asked if they sell power cords. They got back to me within a day and had an invoice ready for me and was delivered with in days!! Great customer service!!! Love the product and the service!! I always recommend the baby brew!!!
Had an issue with the cord and baby’s brew sent me a new one free of charge and it works great! Really great costumer service.
That definitely help! I was excited to use my baby brew again! Thank you!
Really amazing product couldn’t go with out it. Had a shortage of a cord but the team at baby brew delivered a new one and we are back at it. I don’t have to stress about how I am going to heat a bottle on the go :)
This is a mommy must have item
I was having charging issues with my warmer and they sent a replacement cord for free that now works!!! I don’t know what I would do with out my Baby’s Brew!!
The charger worked but I’m still having issues with it actually heating up and working.
Great customer service! My wire broke and they sent me a new one right away! Thank you Baby brew team!
Mommy life saver! 100% recommend the baby’s brew
Love this warmer! Clutch for road trips or when out to eat. Customer service is excellent. Quick reply and replacement for a loose cord that fixed the problem!
I love our baby’s brew warmer! I reached out after the charger cord broke and was able to purchase a new one, quickly and easily
Not only is the Baby Brew amazing, the customer service that it comes with is the absolute best. I highly recommend this bottle warmer to everyone!!!!
We love our baby brew !! I have no idea how we survived our first baby without it ! Hands down a must have for new parents!
The baby brew has changed our lives and has helped with going out with baby. I have been EPing since my babe was born and this is such a life saver. I cannot tell how you how easy it has made warming bottles as well as the customer service who have been top notch. I would recommend this product to anyone with a new baby. It is worth the money. Thank you!
Works perfect with the new cord! Thank you so much :)
We love our baby brew! It’s so easy to use and so convenient when you’re out and about! The company is also great. We were missing a charging order in our order and when I reached out to them, they sent a cord out right away in the mail. We’re so happy with our experience!
Best customer service EVER! They helped me out even when they were closed, truly above and beyond!
Amazing customer service . I reported an issue with the charging cord and the Baby Brew team shipped me a new cord. Thank you for being an amazing company!
This bottle warmer is a life saver when it comes to dealing with my picky baby. It does take a while to heat up and seems to need to be charged fairly frequently, but it made our recent vacation and days out on the beach a breeze.
Left my charging cord on vacation and had no way to retrieve it. I looked on the website and did not see a way to buy another cord so I was devastated. Customer service was so friendly and proactive with helping me get a new one in no time!
We LOVE our baby’s brew. We could probably do life without it, but it’s really hard. We had an issue with the cord, I reached out to the Baby’s Brew team on Instagram and they fixed the issue, easy peasy!
Great customer service! Was having some issues with the bottle warmer and they quickly helped me resolve it. Thanks!
Baby brew was awesome! They helped troubleshoot an issue and make it so that my unit would work correctly. Their customer service was impeccable!
We love our Baby's Brew warmer :)
Makes traveling so easy
The convenience and portability is amazing! Sometimes i wish it was a little faster :) but it’s great peace of mind knowing the nutrition remains in the breast milk my baby get after being warmed correctly with baby brew.
Prompt email responses to resolve my charging cord issue. Problem solved.
Customer service was amazing to help with our cord issue and got us a new cord very quickly!
Baby's Brew customer service is fantastic!! We needed a new charging cord because the one we had a short! Their resolution was speedy and so friendly!
I can't say enough great things. This bottle warmer is fantastic and I get asked about it everywhere I go. I also love the support from the company. I would 10/10 tell you to buy this bottle warmer!!
We love how easy this warmer is to use on the go or even just around the house! The customer service was beyond great. I was given a response and solution within minutes!
My charging cord didn't work so they sent me one priority mail right away ! Good customer service
We needed an extra charger so we could have one upstairs and one downstairs to make night feedings easier! I messaged on instagram and they had an invoice to me in just a few minutes! so happy! thank you!
Have 2 Baby Brews for our twin girls. Works great at home and easy to take with you on the road. Great product and even better customer support.
Amazing customer service. The representative was able to trouble shoot why my baby brew wasn’t charging through email and sent me out a new charging cord. Now I’m back in action! Thank you!!
I absolutely love my babys brew ! Its super convenient! Also when I needed to replace my charger they were able to send me a new one right away. Great product and great customer service!
My husband & I love this product. We have brought it on 2 flights with our young baby and it has come in handy often. I have had some technical difficulties with the product once or twice. The customer service is superb! They are easily accessible and always respond immediately.
I was having trouble with my baby's brew not holding a charge, so I reached out to the customer support and explained the issue as well as that the cable that came with it started to come apart. They informed me I was using the wrong block and sent me a replacement cable! I did notice it takes a little longer to warm a bottle when it's not plugged in but that could be because it's a year old now.
The customer service team is amazing! The charging cord was damaged and they sent me a replacement right away and made sure I was using the correct block for the outlet. Would recommend this product and company to everyone!
I had an issue with the charging cable and I called their number, and immediately they answered their phone. She was very nice and helpful! Didn't hesitate to fix the issue that I had with my charging cable. Definitely would recommend the baby brew!
My brew was having an issue with charging and I contacted customer service to see what my options were. They responded quickly and had a new charger sent to me that day at no cost to me. Amazing customer service and an excellent product! I don’t know what I would do without my brew I use it everyday all day!
Honestly this is a game changer...definitely a must have if you bottle feed. Had a little issue with my charging cord and I honestly missed it so much during the few days I couldn’t use it. Customer service was beyond amazing they answered my email within minutes and fixed my issue. will be purchasing this as my go to baby shower gift from now on.
The first cord went bad and a new one was sent and works perfectly! Thanks!
Love love love the baby’s brew! We can travel with it, which is incredible and it warms it up so quickly. It was a must, we wish we would have gotten it sooner!
I LOVE the warmer and formula dispenser. The only thing I can say about the formula dispenser that I wish were different was the mouth be a little slimmer. Today I didn’t have a wide neck bottle with me and the dispenser spilt more formula out of the sides than went into the bottle.