FAQ

Frequently Asked Questions

 

🔧 Getting Started

What is The Baby’s Brew?

The Baby’s Brew is the first battery-powered portable bottle warmer designed to heat breast milk, formula, or water to a safe, perfect temperature—anytime, anywhere.

What comes in the box?

Depending on the bundle you choose, your purchase may include the warmer, an adapter, USB charging cable, and an instruction manual.

How do I turn it on and set the temperature?

Hold the power button for 3 seconds. Tap to cycle through temperature options: 80°F, 98°F, 103°F, and 110°F. The LED screen shows the real-time temperature.


🍼 Bottle Compatibility

Which bottles are compatible with The Baby’s Brew?

Compatible with most major brands, either directly or with adapters. See our Bottle Compatibility Guide online.

Can I use glass bottles?

Yes, The Baby’s Brew works with both plastic and glass bottles.

What if my bottle isn’t listed?

Contact support—we may have a compatible solution or adapter in development.


🌡 Heating & Feeding

How long does it take to heat a bottle?

3–5 minutes for 4 oz; 6–8 minutes for 6–8 oz. Maintains temperature for up to 5 hours.

Is it safe for breast milk?

Yes, slow-heat technology preserves nutrients and avoids hot spots.

Can I warm pre-mixed formula?

Yes, using premixed formula! If you want a faster heat time and an easier way to mix formula, we recommend heating the water first and then mixing in the formula. 

Can I warm thicker feeds?

Warm the liquid first, then add cereal or thickener.


🔋 Charging & Battery Life

How long does the battery last?

3 to 6 bottles per charge, or 8–12 hours of maintaining temperature.

How do I charge it?

Use the USB-C cable. Full charge takes about 4 hours.

Can I use it while it's charging?

Yes, but for safety reasons, we do not recommend.

 

✈️ Travel & Safety

Can I take it on a plane?

Yes, it’s TSA-approved and perfect for travel.

Is it safe to leave warming unattended?

Always supervise while heating, especially with milk inside.

What safety features does it have?

Automatic shut-off, overheat protection, leak-proof design, and temp lock.


🧼 Cleaning & Maintenance

How do I clean The Baby’s Brew?

Wipe the stainless plate with a sterilizer cloth. Use vinegar + water weekly for deeper cleaning.

Can I sterilize it?

Do not boil or submerge in any water. Do not put in microwave. Only sterilize bottles, not the device itself.


🛍 Orders, Shipping & Returns

What is your return policy?

30-day returns on unused items in original packaging. Sales and BOGO items are final.

Do you ship internationally?

Yes, international orders are final sale.

How fast will my order ship?

Orders before 10 AM EST ship same day; later orders ship next business day.


🔁 Warranty & Support

Is there a warranty?

Yes, a 1-year limited warranty covers manufacturing defects.

My warmer isn’t working. What do I do?

Check our Troubleshooting Page or contact Customer Support.


❓ Still Have Questions?

Email us at support@thebabysbrew.com or DM us on Instagram @thebabysbrew.

 

Based on 4463 reviews
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(3837)
13%
(565)
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It fits

Great!!!!

Really love how portable and compact this bottle warm is! It’s also easy to clean. Takes a while to heat a bottle but I don’t mind that much considering all the perks.

We love this warmer!! No complaints here! Only issue is the rubber on the Dr. Brown attachment had to be replaced after about 7 months but the warmer itself works great!

Packaging is done great so for the smaller items I don’t feel it’s needed.

Fast shipping

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Shipping Protection
Christina C.

We have used our baby brew so much we had to order a new seal for it because it started leaking when we would swirl the water. Changed it out and it’s good as new again!

Baby’s Brew is incredible! I’ve owned one through 2 kiddos and ordered a new one for a friend! My friend just had her baby WHILE going through treatment for breast cancer! She’s a real warrior and so is her handsome new blessing! Thanks to Baby’s Brew, we were able to give her this gift in time for baby to be born and for the continuation of her treatments. Her family will be on the road quite often for these, so a portable bottle warmer is a must, along with all the travel items for goodies too! Thank you Baby’s Brew for expediting my order with these circumstances!

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Dr. Browns Adapter
Ashlynne L.

Got the baby brew in 2020 with the tommee tippee adapter. Loved it! Now in 2024 ordered the Dr. Brown’s adapter for my 2nd child and it all works amazing still!! Recommend to anyone needing to heat bottles on the go!

Adapter works perfect.

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MAM Adapter
Jonathan R.

While I understand that the seal ring that goes under the adapter is not a part of the adapter (sealing it to warmer), it would have been nice if that was included. Other than that, no issues and worked as advertised/described.

We love our Baby’s Brew bottle warmer! It is perfectly portable for travel and warming up milk and formula water on the go, but we also love using it at home.

As a form factor of bottle that is one of the most common (Dr. Browns / Phillips) I feel it should come in the package. Regardless, it’s a quality product and serves it purpose. A necessary addition to a quality warmer

We LOVE our Baby’s Brew! Perfect for all of our On-The-Go needs.

Used it for my first baby and it was so easy and convenient. Using it for my second child 3 years later and battery still holds up great. Also the Nuk adapter works with the new Nuk perfect match bottle!

It was very easy to work with customer service. I emailed and received an email back almost instantly. The only con I had was that I spent more on shipping that my actual purchase as all I needed was a silicon ring.

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Silicone Ring for Original Warmer
Lauren S.

Great customer service, thank you!

10/10 I recommend! Great when you’re on the go and away from home. Don’t take long to heat milk. A must have and glad I made the purchase!

So this was a warranty claim. I LOVE this warmer so much! I had an issue with it where it wouldn’t warmer the milk to its selected temperature.
(My baby is PICKY with temperature. Will NOT drink cold milk)
At this point I decided to contact their customer service support line. Their customer service is pretty fantastic! Sent them proof of the defective product and they sent me a new warmer within a few days. Simple and smooth! If you’re looking for a bottle warmer look no further this product is awesome plus their customer service team are freaking rock stars so even better! Thanks again Baby Brew!

Bottle warmer heated up breastmilk quickly and held a charge for a long time! Would definitely recommend!!

Love this product

Baby Brew has been the best addition to our diaper bag. Perfect for travel.

Loved the baby’s brew with my first baby, now loving it again with my second! I get so many compliments about how awesome and convenient the warmer is! I tell everyone it’s a must have!

I had it shipped to someone as a gift.

Great adapters